Machining Quality Control

Heartland is an ISO 9001:2008 certified company. As such we have a quality manual which outlines our quality control processes. The primary focus of the business is on insuring we take care of our employees and customers.

Heartland Enterprises is committed to giving our customer's our top priority by:

• Producing parts that meet or exceed customer specifications
• While delivering parts on time
• At competitive prices
• With outstanding customer service

Thus, management meets and tracks weekly to discuss on time deliveries, scrap, and deviations. Management also meets quarterly to evaluate quality performance and customer satisfaction. The company is committed to a process of continuous improvement in all areas to insure high quality and productivity levels.

Great care is taken to insure proper documentation of all orders occurs including: an agreed upon delivery date, the correct revision number of each part, the purchase order number, and appropriate drawings are available. A router is developed for each order to follow the production process.

Identification and traceability is maintained as necessary. Drawings and quality control documents for each order are retained on the company's server for a minimum of 10 years.

All orders released to the plant floor have process checks throughout the production cycle, including quality control first part quality checks on each shift. If a non conformance occurs, the part is segregated and marked for further disposition and an NCR (non conformance report) is initiated with corrective / preventative actions to prevent further quality deviations.

Heartland maintains over 1,000 manual measuring instruments which it keeps calibrated with the help of Gage Track software. We also have automatic CMM's (Coordinate Measuring Machines) which we extensively use to insure quality levels are maintained. We enhance prints for quality control purposes including the development of inspection test plans.

The shop is filled with high quality, well maintained production equipment. Combined with a well trained workforce and quality processes enables Heartland to sustain high caliber service levels. Excellent working conditions and our climate-controlled shop further enhances our superior quality levels.

The shop's shipping department takes special care in marking, preserving, and packaging the product to insure parts arrive at the customer's location in excellent condition and appropriately identified.

Quality control equipment includes:

• Brown & Sharpe Global Status automatic CMM (envelope:X=48", Y=60", Z=40") with PC Dmis software
• O.D. and I.D. Micrometers up to 36" with traceable standards
• Thread micrometers up to 4"
• Go/NoGo Plug and Ring Thread Gages up to 3.5"
• Blade mics up to 13".
• King portable Brinell Hardness Tester and Wilson Rockwell Hardness Tester
• Calipers up to 60”
• Precision Dial Indicators
• Sundstrand Precision Bench Centers
• Dial Snap Gages (2"-10")
• Sonic Distance Meter
• (5) Digital Profilometers/Surftest
• Digital Thermometer
• Master Precision Level 15"
• (2) Surface Inspection Plates
• 4" demagnetizer